Website privacy notice

1. Scope of this notice

This notice describes the personal-information handling that can be established for the public website at www.gatekeeper.co.za. It does not claim to be a complete privacy notice for the Gatekeeper Manager app, the customer administration portal or the separate WooCommerce store.

Those services may have different operators, providers and processing activities. The responsible party and Information Officer for each service must be confirmed in the applicable approved notice. Gatekeeper does not claim certified compliance with the Protection of Personal Information Act, 2013 (POPIA) on this page.

2. Information you choose to provide

The contact page lets you enter your name, email address, mobile number, optional company name and enquiry. When you submit the form, those details are sent to the Gatekeeper lead-management system hosted at online-security.co.za so that the team can respond to your enquiry.

To reduce spam, the form uses Google reCAPTCHA. reCAPTCHA runs in the background on the contact page, and Google uses cookies to perform this check. Do not include information that is not needed for Gatekeeper to respond to your enquiry.

3. Website operation and external services

Like other websites, the hosting infrastructure must receive technical request information, such as an IP address, requested URL and browser information, to return a page and maintain security. The approved hosting provider, detailed log retention period and international-transfer position are not established by this code repository and require business confirmation.

• The site includes Vercel Analytics. The deployment owner must confirm its configuration, the information available to the site owner and the applicable retention and transfer terms.
• The Contact page embeds Google Maps. Loading that page can connect your browser to Google so that the map can be displayed. Google's terms and privacy information apply to that service.
• Links to the WooCommerce store, customer portal, Apple App Store, Google Play and related-brand sites take you to separate services. Their privacy notices apply when you use them.

4. POPIA and your rights

POPIA is South Africa's Protection of Personal Information Act 4 of 2013. Subject to the Act and the circumstances, a data subject can ask a responsible party whether it holds personal information about them, request access, request correction or deletion of qualifying information, object to certain processing and complain to the Information Regulator.

Read the Gatekeeper POPIA information page for official sources and general guidance. To raise a privacy enquiry through the published Gatekeeper channel, email info@gatekeeper.co.za. The appropriate responsible party may need to verify your identity and determine which service and records your request concerns.

You can also find complaint information on the Information Regulator website.

5. Security and retention

This website does not define product, portal, app, billing, access-record or support retention periods. Those periods and the safeguards used by the responsible party must be confirmed and published through an approved, service-specific privacy notice. Email enquiries may remain in the sender's and recipient's email systems according to their respective settings and retention rules.

6. Contact

For a website privacy enquiry, contact Gatekeeper through the published general channel:

• Email: info@gatekeeper.co.za
• Website: Gatekeeper contact page
• Phone: 021 701 7777