Question 1

What is Gatekeeper?

Accepted Answer

Gatekeeper is a purpose-built cellular access controller housed in a compact, weatherproof enclosure that connects directly to your gate motor or other compatible equipment requiring remote activation. It features two relay switches that change from a normally open state to a momentary closed state when triggered, plus an input sensor for monitoring gate status, tamper alerts, and more.

Question 2

What makes Gatekeeper special?

Accepted Answer

Unlike similar devices, Gatekeeper supports full scheduling. You can set unique access windows, controlling which days of the week and what times of day each person may enter, all managed through your online profile. This puts precise, around-the-clock control of your property directly in your hands.

Question 3

How does Gatekeeper work?

Accepted Answer

Simply dial the unit's cell number from any phone and end the call immediately. If your number is recognised and authorised for that time slot, the gate opens automatically. On first use, the unit's number registers your account, letting you create a username and password and then schedule which cell numbers are permitted access.

Question 4

Can Gatekeeper access be scheduled?

Accepted Answer

Gatekeeper supports scheduled access through its management tools, allowing authorised access to be available during defined times rather than permanently.

Question 5

Can Gatekeeper work with garage doors?

Accepted Answer

Gatekeeper can be used with compatible gate motors, garage-door motors and other supported access points that can be remotely activated. Compatibility should be confirmed for the equipment being connected.

Question 6

What happens when someone should no longer have access?

Accepted Answer

If a person should no longer have access, their authorised access can be changed or removed through the relevant Gatekeeper management tools. This avoids relying only on recovering a physical remote.

Question 7

Is Gatekeeper a cellular or GSM gate access controller?

Accepted Answer

Yes. Gatekeeper is a cellular access-control system that uses recognised phone numbers and cellular connectivity as part of the access process for compatible gates and access points.

Question 8

Can Gatekeeper access be managed online?

Accepted Answer

Gatekeeper includes web-based management tools for configuring authorised access and schedules.

Question 9

Why do we charge an annual fee?

Accepted Answer

The annual fee covers the contract SIM card and data usage (we pay Vodacom on your behalf), as well as the ongoing maintenance of the web server that keeps your schedules updated and delivers email notifications and alerts.

Question 10

How much does Gatekeeper cost?

Accepted Answer

Domestic Gatekeeper use costs R449 per year and supports up to 15 authorised phone numbers. Commercial Gatekeeper use costs R1,030 per year and supports up to 1,000 authorised phone numbers.

Question 11

What makes Gatekeeper different?

Accepted Answer

Unlike the Centurion G-Switch, GSM Commander, and Cell Switch, Gatekeeper arrives ready to use with a pre-RICA'd SIM card registered to us, so you never have to worry about topping up data. We also provide optional access logs so you can see exactly who entered and when. Gatekeeper is more affordable and far easier to program than competing units.

Question 12

How do I set it up?

Accepted Answer

A handyman or your automatic-gate service company can install Gatekeeper in minutes. Detailed wiring and setup instructions are available under the Help section once you register your unit.

Question 13

How many authorised phone numbers can Gatekeeper store?

Accepted Answer

Domestic Gatekeeper use supports up to 15 authorised phone numbers. Commercial Gatekeeper use supports up to 1,000 authorised phone numbers.

Question 14

How long is the warranty?

Accepted Answer

All Gatekeeper hardware is backed by a 12-month manufacturer warranty covering defects in materials and workmanship.

FAQ